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Technical
Support FAQ Q: How do I set
up a new email address?
A: Our email program allows you to setup your own
email addresses,
we setup two for you, after that, you can setup the others yourself,
please click the above link for instructions.
Q: How do I
install cgi scripts on my web site?
A: Our servers have the capability to run CGI scripts based
on Perl,
click link above for more information.
Q: What asp components are
running on your server to send mail?
A: We use aspemail as our asp component
Q: How Do I Set up a password protected directory?
A: You can create password
protected directories for yourself free
by using a cgi, perl or java script, we can also do it for you, for a
small fee of $9.95 per directory, click above for details and links
to free scripts.
Q: How do I publish my site using Frontpage
2000?
A: The above link will lead you to step by step instructions
on how to
publish your web site.
Detailed list of other Frontpage2000 help
Q: How do I setup a new SQL database for
my web site?
A: Simply email us the
following information: Domain Name, Username,
DSN Name, Database Name and Password for your Database.
Please allow up to 24 hrs during normal business hours/days, depending
on work load. For more information on SQL 7.0, click the above link.
Please note : Only our 200 MB and 500 MB Packages have free SQL.
for all other packages there is a fee.
Q: How do I
access and make updates to my SQL database once it is setup?
A: Step by step screen shots information can be found at the three following
URLs.
To make updates to my SQL database once it
is setup information
Step by step screen shots information
using Enterprise Manager
Administering
Your SQL DatabaseThrough Microsoft Access 2000
Q: Can I use a
DSN-less connection in my ASP scripts?
A: Yes! You may use a DSN-less connection in your ASP scripts to interact
with your SQL Server database. You may code your ASP scripts to issue
commands to your SQL Server database directly, thus bypassing the ODBC
software on the web server entirely. This actually allows for a faster connection
and execution time for your database interaction. For further information on
setting up this functionality, please click on the above links for more information.
Q: Can I add users to
my SQL Database
A: While you may change the permissions that existing users
have to your
database, you will not be able to add users to your database yourself. This task
is performed at the server level by Arizonahost.com administrators.
Q: How do I make custom
error pages?
A:The first thing you need to do is design the error page as you
would want
it on your domain. After completing design, name the page 404.htm. When
you have completed this email us and let us know, we will then ensure that all
errors lead to that particular 404.htm website.
Q: How Do I Get Access To
Log/Visitor Stats?
A: If you would like access to log stats, simply email us and let us
know,
we will have it setup within a few minutes during normal business hours.
Q: I am trying to use a CGI
Script but keep getting an error message,
what can be wrong?
A: If you are using a script written in PERL and it will not work,
try placing
the following line at the very top of the text of your script: #!c:/perl/bin/perl.
If you continue to have problems, consider that it may be that the script you
are trying to use requires another component to be installed on the servers,
or that it will only work with UNIX servers. You may as an alternative use
WIN CGI scripts or any other scripts such as scripts written in C or C++. We
also have FrontPage extensions installed on our servers which allows you to
make guestbooks, counters, search pages, forms that are emailed to you,
using FrontPage Editor.
Any questions not answered here, can be forwarded to Support@arizonahost.com
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